IPhone 16 Plus GURU's,,,,??

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 I'm hoping there are some GURU's here that can lend a hand on my IPhone 16 plus. When I first got the 16 the lady that set it up for me was able to set up in the settings,,So I can use the Bluetooth in my hearing aids,AND,,ALSO use the speaker from the IPhone,,in other words have the Iphone announciate the incoming text or voice call over either the hearing Bluetooth or the speaker in the IPhone,,,,clear as mud,,,,?? 
 In the last couple of weeks it has stopped annuciating to BOTH and now only announciates to the hearing aids. 
 I took IPhone to two different Verizon offices and one tech reset to anunciate only from the Bluetooth in my hearing aids. The other Tech changed phone to annunciate only thru the speaker and told me it was an "EITHER OR " 
 I know only enough about IPhones to get in bad trouble so am hoping someone here does. 

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desertjoe Members Profile Send Private Message Find Members Posts Add to Buddy List Orange Level Access Joined: 23 Sep 2013 Location: New mexico Points: 13551	Post Options Post Reply Quote desertjoe Report Post Thanks(0) Quote Reply Topic: IPhone 16 Plus GURU's,,,,?? Posted: 3 hours 23 minutes ago at 11:12pm
	I'm hoping there are some GURU's here that can lend a hand on my IPhone 16 plus. When I first got the 16 the lady that set it up for me was able to set up in the settings,,So I can use the Bluetooth in my hearing aids,AND,,ALSO use the speaker from the IPhone,,in other words have the Iphone announciate the incoming text or voice call over either the hearing Bluetooth or the speaker in the IPhone,,,,clear as mud,,,,?? In the last couple of weeks it has stopped annuciating to BOTH and now only announciates to the hearing aids. I took IPhone to two different Verizon offices and one tech reset to anunciate only from the Bluetooth in my hearing aids. The other Tech changed phone to annunciate only thru the speaker and told me it was an "EITHER OR " I know only enough about IPhones to get in bad trouble so am hoping someone here does.

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