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FREEDGUY 
Orange Level Access
Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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 Topic: Home Depot
Posted: 10 Feb 2021 at 5:46pm |
I placed an on-line order 2 weeks ago (and paid for it) that was promised to be delivered at my local store between X&X day with an email notification. Well, yesterday was the last X day and no notification so a call was made today inquiring WHERE my order was  . Long story short, the product arrived at the First day of X, was held for 2 days and RETURNED for non-pick up  ?? I was NEVER notified of the arrival (I could have used the product last week) in any way-shape-or form  !! I've got a co-worker that went through the same BS with H/D last spring, he was ALOT more vocal with the store manager than my wife was tonight and said he will never order online from there again either. Must take a lot of $$ and b/s to sponsor a car ???
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steve(ill)
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Joined: 11 Sep 2009
Location: illinois
Points: 88509
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Posted: 10 Feb 2021 at 6:18pm |
I go to Menards.......... never a problem. 
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Like them all, but love the "B"s.
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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Posted: 10 Feb 2021 at 6:24pm |
Sadly, Menards doesn't offer this quality of product, that's why I ordered from H/D !!
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omahagreg
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Joined: 11 Sep 2009
Location: Omaha, Nebraska
Points: 2806
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Posted: 10 Feb 2021 at 6:40pm |
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At work we have decided if Home Depot has it online only we don’t need it!!! They must work at getting things wrong this badly/ often!
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Greg Kroeker
1950 WD with wide front and Freeman trip loader
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steve(ill)
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Joined: 11 Sep 2009
Location: illinois
Points: 88509
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Posted: 10 Feb 2021 at 6:49pm |
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Like them all, but love the "B"s.
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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Posted: 10 Feb 2021 at 6:54pm |
 omahagreg wrote:
At work we have decided if Home Depot has it online only we don’t need it!!! They must work at getting things wrong this badly/ often! |
Sadly, it's an awesome product that I've not sourced anywhere else . No, it's NOT a power tool !!
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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Posted: 10 Feb 2021 at 6:55pm |
steve(ill) wrote:
QUALITY......
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Menards tools AIN'T IT !!!
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Lars(wi)
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Joined: 14 Sep 2009
Location: Permian Basin
Points: 8153
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Posted: 10 Feb 2021 at 7:39pm |
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We have had the same problem from HD here in Midland TX, also. Unfortunately there are no Menard’s in this part of the country.
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I tried to follow the science, but it was not there. I then followed the money, and that’s where I found the science.
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DougG
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Joined: 20 Sep 2009
Location: Mo
Points: 8370
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Posted: 10 Feb 2021 at 7:59pm |
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Home Depot == $$$$$$ signs, geesh stuff is high there
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john(MI)
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Joined: 12 Sep 2009
Location: SE MI
Points: 9262
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Posted: 10 Feb 2021 at 9:50pm |
I don't have that problem here. I've only used it a couple times, but both times I got the email. Once I was there and didn't think about my order. When I got home, I had an email that it was there. I figured they was just messing with me!!  When I Googled what I wanted it ended up the HD was the best price or worth the convenience.
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D14, D17, 5020, 612H, CASE 446
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steve(ill)
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Joined: 11 Sep 2009
Location: illinois
Points: 88509
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Posted: 11 Feb 2021 at 9:12am |
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i have never seen where HD had a better price for the same item.. and the selection of items is not adequate for me. When i was replumbing with PEX i could get EVERYTHING i wanted and more at MENARDS... HD didnt have 25% of the items.... either did Lowes.
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Like them all, but love the "B"s.
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plummerscarin
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Joined: 22 Jun 2015
Location: ia
Points: 3979
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Posted: 11 Feb 2021 at 10:26am |
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X2
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DMiller
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Joined: 14 Sep 2009
Location: Hermann, Mo
Points: 34340
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Posted: 11 Feb 2021 at 11:20am |
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I quit using the Big Box chains as much as feasible. Not been unhappy do not have to drive 30+ minutes one way, use gas, time on car time away from projects, it all adds up to where saving a few dollars to not buy local is NOT worth it. Same saws, or Blades, or hardware I can get at local yard is pennies to a few dollars more HERE than at any of the big box stores. Can order anything I would like, have catalogs and TELEPHONE me as arrives, No pay in advance and if not satisfied take it back send it back no issues.
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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Posted: 11 Feb 2021 at 5:29pm |
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Hubert (Ga)engine7
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Joined: 12 Sep 2009
Location: Jackson Cnty,GA
Points: 6500
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Posted: 11 Feb 2021 at 8:57pm |
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I agree with Dave. I try to buy from the local hardwares, lumber yards and farm stores. Much better service, prices are very little more and the lumber is better quality. I can go to the local feed/fertilizer store, back up to the loading dock and tell the guy what I want, go in the office and pay for it. When I leave I don't even have to check the back of the truck to see if everything is loaded.
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Just an old country boy saved by the grace of God.
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AllisFreak MN
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Joined: 07 Dec 2009
Location: Minnesota
Points: 1589
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Posted: 13 Feb 2021 at 7:59pm |
NO doubt about that !! That's probably how the NASCAR team keeps going  !! This particular item is a quality item with a very good price , this is why I'm so upset about the "ordering" deal . Normally I avoid the HD at ALL costs !! [/QUOTE]
So what is this highly classified top quality item that you fail to mention? It must really be something.....
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'49 A-C WD, '51 A-C WD, '63 A-C D17 Series III, 1968 A-C One-Seventy, '82 A-C 6060, '75 A-C 7040, A-C #3 sickle mower, 2 A-C 701 wagons, '78 Gleaner M2
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
Points: 5396
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Posted: 13 Feb 2021 at 8:06pm |
It's a (sadly) Rigid brand Flip Top Work support. I've never worked with a more stable support stand in 30 years until I started working with a fellow trim carpenter last year.
Thanks for asking btw !!
Edited by FREEDGUY - 13 Feb 2021 at 8:09pm
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steve(ill)
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Joined: 11 Sep 2009
Location: illinois
Points: 88509
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Posted: 13 Feb 2021 at 9:42pm |
RIDGID................. It just FREAKS ME OUT when people MISSPELL simple 5th grade words !! 
Edited by steve(ill) - 13 Feb 2021 at 9:48pm
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Like them all, but love the "B"s.
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steve(ill)
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Joined: 11 Sep 2009
Location: illinois
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Posted: 14 Feb 2021 at 9:45am |
I personally dont use Rigid........ Most of my tools are Craftsmen and Macketoe ...
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Like them all, but love the "B"s.
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DiyDave
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Joined: 11 Sep 2009
Location: Gambrills, MD
Points: 54404
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Posted: 14 Feb 2021 at 10:12am |
steve(ill) wrote:
RIDGID................. It just FREAKS ME OUT when people MISSPELL simple 5th grade words !!
Yes, Steve, their logic eludes me...
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Ron Eggen
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Joined: 15 Sep 2009
Location: Lohman, Missour
Points: 549
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Posted: 14 Feb 2021 at 4:59pm |
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Just bought one of them a month ago at our local store in Osage Beach, Mo. They had them in stock !
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FREEDGUY
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Joined: 15 Apr 2017
Location: South West Mich
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Posted: 14 Feb 2021 at 5:11pm |
Ron Eggen wrote:
Just bought one of them a month ago at our local store in Osage Beach, Mo. They had them in stock ! |
You're a lucky guy. I can't believe that 1 store can't "transplant" an item to another store like our local Big C Lumber yard can  . You're happy with it I hope , I've owned numerous contraptions in 35 years and this is the cat's meow IMO !!
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